1. Introduction
Welcome to Divination Astrology. We strive to provide the best possible service and customer experience. This policy outlines the terms and conditions regarding cancellations and refunds for our astrology prediction digital products.
2. Cancellation Policy
2.1 Order Cancellation by Customer
- You may cancel your order within 24 hours of purchase if the digital product has not yet been delivered. To cancel your order, please contact our customer support team at [email protected]
2.2 Order Cancellation by [www.divinationastrology.com]
- We reserve the right to cancel any order at any time due to technical issues, inaccuracies in product pricing, or other unforeseen circumstances. In such cases, you will be notified, and a full refund will be issued.
3. Refund Policy
3.1 Eligibility for Refunds
- Refunds are available only for products that have not been delivered or accessed. Once a digital product has been delivered or accessed, it is considered non-refundable.
3.2 Refund Request Process
- To request a refund, please contact our customer support team at [[email protected]] within 7 days of purchase. Provide your order details and the reason for the refund request.
3.3 Refund Approval
- Refunds will be approved at our discretion. If approved, the refund will be processed within 14 business days and will be credited back to the original payment method used during the purchase.
3.4 Non-Refundable Products
- Personalized astrology predictions, consultations, and any product marked as “non-refundable” are not eligible for refunds.
4. Contact Information
If you have any questions or need further assistance regarding our cancellation and refund policy, please contact us:
- Email: [email protected]
- Phone: +917984381843
- Address: Mehsana, Gujarat, India 384002.
5. Changes to This Policy
We may update our cancellation and refund policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.